What is Direct Line Car Maintenance Services?

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Car Maintenance Services, provided by RoadServe, will save you time, money and hassle on your MOT, service and mechanical repairs. RoadServe act as the reliable middleman between you and the garage, handling everything from the moment your car is booked in. It's a stress-free way of keeping your car roadworthy.

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What are the benefits?

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  • No extra cost to join

    Membership to this service would cost £89.99 if you bought it directly from RoadServe. But with Direct Line Car Insurance, it's included in your policy at no extra cost.

  • Half of members saved more than 20% in 2017

    RoadServe charge a 6% admin fee for their service, but if your total savings are 6% or less, then you won’t have to pay the fee. In 2017, half of RoadServe customers saved more than 20% after the fee.

  • MOT and service reminders

    RoadServe will send you a reminder before your next MOT is due. And if you provide them with your service date, they’ll remind you about that too.

  • Work guaranteed for 12 months

    Or 12,000 miles, whichever comes first. Either way, you’ll still be in good hands even when the job’s finished.

  • Reduced rates at more than 15,000 garages nationwide

    From main dealers to independents, RoadServe’s network of approved garages offer reduced rates to members. And with thousands available across the UK, there should always be one near you.

  • Qualified mechanical experts by your side

    RoadServe will handle those confusing conversations with the garage, oversee any essential work and make sure you only pay for what's needed.

How do I make a booking?

Getting started is easy. If you haven’t already, activate your Car Maintenance Services membership online using your car registration and insurance policy number. Click ‘book a garage’, then log in to access the MyGarage area of the website, where you can make your booking.

1. Choose a garage

There are more than 15,000 available in RoadServe’s network. Many offer a collection and delivery service too.

2. Choose a date

Choose your preferred available date and RoadServe will confirm your booking with the garage.

3. Drop off your car

RoadServe will talk to the garage, check you’re happy to go ahead with any work and keep you updated throughout.

4. Get your car back

When the work is done and you’re reunited with your car, RoadServe will be in touch to settle the bill.

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